Client Service

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Services

Hydraulic Analysis

CLA-VAL can offer a support to engineering companies to perform hydraulic analysis such as head loss calculations for upstream pressure control, cavitation or surge calculations.

Sizing

Precise sizing of Automatic control valves made easy using CLA-VAL standard software. CLA-VAL can very quickly provide a sizing review of your valve. Do not hesitate to contact us.

Software simulations

Analysis of Surges, unstable flows and water hammer can be vital in system design, CLA-VAL can help you by providing a complete analysis based on CLA-VAL SurgeView software. Easy reporting and live dynamic modeling help understanding the various transient flow situations and deliver appropriate solutions.

Assistance

Commissioning

CLA-VAL can, on demand, provide support during the commissioning or the replacement of your Automatic Control Valves. During system start up or valve replacement, a CLA-VAL technician can assist you on-site or by phone if you have your own technicians.

On-site diagnosis

Understanding the specific needs of a system or installation can be challenging. CLA-VAL can attend on site to establish with you the specific requirements for hydraulic data to define a solution adapted to the site.

Loggers Installation (pressure and flow)

Uncertainty about the actual hydraulic conditions (pressure and flow) sometimes requires installing loggers to better understand the reaction of the valve. CLA-VAL provides you data collection service that can last for a few days up to a few weeks depending on the requirements. The collected data can be viewed on the Link2Valves web platform.

Remote assistance

The first step is often a phone-call to a CLA-VAL subsidiary. Our technicians will assist you to convert, with you, a hydraulic challenge into a unique and precise Cla-Val solution. Moreover, a remote web session or viewing hydraulic data sent to our Link2Valves web platform can be a valuable help.

Maintenance

Valves and Parts Inventory

CLA-VAL recommends a detailed inventory of each valve recorded on its dedicated web platform (Link2Valves), with a pre-diagnosis that reflects the status of your valves park to help you defining requested maintenance actions to be performed. Our technicians, helped by their experience in networks, can also advise you on the best solutions to optimize your networks based on their evolutions.

On-site services and Maintenance

CLA-VAL is able to offer a maintenance contract which includes the valves and parts inventory on our LinkValves web platform. Furthermore a complete index with all your equipment is established to optimize your maintenance schedule.

Complete Servicing

CLA-VAL is able to offer a complete servicing contract which includes the valves and parts inventory, data sheets and a complete maintenance sheet. Each valve will be registered on our web platform, detailing the operations performed by our technicians.

Service contract

CLA-VAL is able to offer a 3 year service contract, specifically engineered for the valve. Each valve will be registered on our web platform, detailing the yearly operations performed by our technicians. The regular servicing of valves will insure reliability and stability of operation.

Training

Approved and leading to a qualification

The CLA-VAL company is an approved training center.

On-site or in our company

Training courses on our control valves can be carried out on-site or in the CLA-VAL training facilities.

Personalized training

The training courses can be personalized to suit your needs.

Hydraulic bench

All our offices have a pumped training facility allowing training from basic hydraulics to the advanced principals of control valves and system dynamics.

Emergency

Emergency Assistance

CLA-VAL offers its services in case of any problem. We can provide a fast response and repair. We stay at your disposal for the supply of any urgently required parts or assistance.

Repair

With one simple phone-call, CLA-VAL can mobilize its service of maintenance to proceed to an urgent on-site repair. Do not hesitate to ask our teams for any help on a control valve, site or valves park.

Hot line

First help is always by phone, that’s why the CLA-VAL technicians are particularly skilled and able to offer a preliminary diagnosis on a regulation valve. More than 80 % of troubleshooting cases are achieved with a phone or video call, sometimes completed by a remote web session.

Waterworks

Intelligent Valves

Fire Protection

Fuelling

Building-Industry

Marine